Abbreviations/Acronyms

CEO Chief Executive Officer

CPCS Community Palliative Care Service

DNR Do Not Resuscitate

GP General Practitioner

HPCU Hospice Palliative Care Unit

HPCT Hospice Palliative Care Team

IAHPC International Association for Hospice and Palliative Care

PAS Physician Assisted Suicide

SHS Serious Health-Related Suffering

UK United Kingdom

VSM Volunteer Services Manager

WHO World Health Organisation

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Table of Contents

• Preface
• Abbreviations/Acronyms
• Introduction
• What is Palliative Care?
• Principles of Palliative Care
• How do you 'get started'?
• Management of the New Service
• Hospital Palliative Care Unit
• Hospital Palliative Care Team
• Free-standing Inpatient Unit/Hospice
• Home Care/Community Palliative Care Services
• Hospice/Palliative Day Care Unit
• Human Resources
• Hospice/Palliative Care Volunteers
• Orientation, Training and Education
• Communication
• Documentation
• Resources
• References